Signing up is choosing your agency's address. Behind that minute, a dedicated database is created, migrated, and prepared, your owner account is set up, and you land in a working workspace ready for its first schedule. There is no implementation project and nobody to wait for.
Most software keeps every customer's records in the same tables and separates them with filters in code, so one bug is all that stands between your clients' records and someone else's screen. Carelyst provisions a physically separate database per agency. Your data is isolated by architecture, not by promise, hosted in Canada in a Toronto data centre, and billed in Canadian dollars. The commitments around it, residency, processors, retention, are written down on our PIPEDA & PIPA BC and Privacy pages, where you can hold us to them.
Permissions gate every screen and every request behind it, so what a scheduler, a biller, and an owner can see and do are genuinely different, not cosmetically different.
The owner holds full access, and staff roles are fully configurable per agency: build the roles your office actually has, not the ones software imagined.
Two-factor authentication and device and session management come standard, and signing in with Google or Apple works for staff, caregivers, and families alike.
Plans, the storage add-on, invoices, and cancellation are all self-serve from your account, in Canadian dollars. No sales call to start, none to leave.
Most software keeps every customer's records in shared tables and filters rows apart in code. Carelyst creates a separate, dedicated database for each agency: your clients' health records are physically isolated, never one filter away from another company's data.
In Canada, in a Toronto data centre, and billed in Canadian dollars. The details, including our full processor list, are written down on our PIPEDA and Privacy pages.
Yes. Your workspace starts on your chosen address under carelyst.ca, and you can connect your own domain: one setting on your side, one record at your domain provider, and the certificate takes care of itself. The connect-your-domain guide walks through it click by click.
Your data is yours: you can export it and take it with you. Cancelling stops future charges and your workspace stays open until the paid period ends. We never sell your data and never use care records to train AI.
No credit card to start · Cancel anytime