One agency, one database. Yours.

Your own web address, your own private database hosted in Canada, and every screen gated by role. A client's health record should never sit one filter away from another company's data.

Your own address

Pick a web address, and the workspace builds itself.

Signing up is choosing your agency's address. Behind that minute, a dedicated database is created, migrated, and prepared, your owner account is set up, and you land in a working workspace ready for its first schedule. There is no implementation project and nobody to wait for.

  • Your workspace lives at your address under carelyst.ca, and your own domain can point at it: one setting here, one record at your provider, the certificate handles itself. The step-by-step guide shows exactly what to type.
  • A free public page for your agency, set up for you, so even agencies without a website have a front door.
  • Every schedule rule and sweep runs on your agency's own timezone, not the server's.
Creating a workspace: picking the agency's web address at signup

Signup is picking your address; provisioning does the rest. Click to enlarge.

Real isolation

A separate database, not a filtered view of a shared one.

Most software keeps every customer's records in the same tables and separates them with filters in code, so one bug is all that stands between your clients' records and someone else's screen. Carelyst provisions a physically separate database per agency. Your data is isolated by architecture, not by promise, hosted in Canada in a Toronto data centre, and billed in Canadian dollars. The commitments around it, residency, processors, retention, are written down on our PIPEDA & PIPA BC and Privacy pages, where you can hold us to them.

Access control

The right people see the right things, and nothing else.

1

Roles on every screen

Permissions gate every screen and every request behind it, so what a scheduler, a biller, and an owner can see and do are genuinely different, not cosmetically different.

2

Roles you shape yourself

The owner holds full access, and staff roles are fully configurable per agency: build the roles your office actually has, not the ones software imagined.

3

Two-factor sign-in, built in

Two-factor authentication and device and session management come standard, and signing in with Google or Apple works for staff, caregivers, and families alike.

4

Billing without phone calls

Plans, the storage add-on, invoices, and cancellation are all self-serve from your account, in Canadian dollars. No sales call to start, none to leave.

Common workspace questions.

Most software keeps every customer's records in shared tables and filters rows apart in code. Carelyst creates a separate, dedicated database for each agency: your clients' health records are physically isolated, never one filter away from another company's data.

In Canada, in a Toronto data centre, and billed in Canadian dollars. The details, including our full processor list, are written down on our PIPEDA and Privacy pages.

Yes. Your workspace starts on your chosen address under carelyst.ca, and you can connect your own domain: one setting on your side, one record at your domain provider, and the certificate takes care of itself. The connect-your-domain guide walks through it click by click.

Your data is yours: you can export it and take it with you. Cancelling stops future charges and your workspace stays open until the paid period ends. We never sell your data and never use care records to train AI.

Your workspace can exist in the next few minutes.

Start your 14-day free trial

No credit card to start · Cancel anytime